My House Has a Water Leak!
Water leaks are the number one claim we see in our office. Maybe the cause is rain, the water heater, refrigerator, washer or a bathroom pipe. Water is tricky and travels everywhere.
It is very important to STOP the water once it is detected. Shut off the main valve immediately and be sure that everyone in your house knows how to do this. Also, if you know there is a slow leak, fix it immediately. Do not let a small leak turn into a big problem over time. Your claim may be denied if it is not promptly taken care of.
Follow these tips after a major water leak:
Be safe and turn off the power if needed and do not use electrical appliances that are near wet floor
Use a wet vacuum, mop, towels and fans to start drying as fast as you can. Move your property to a safe, dry place.
Also move rugs so that the dyes do not stain the floors.
Weather permitting open windows and doors to the home or turn air conditioning on
Do not attempt to lift tacked down carpet.
Any fabrics used to clean water, wash immediately
Wipe water from furniture and open drawers and cabinet doors for fast drying
Place aluminum foil or wood blocks between furniture legs and wet carpet
Watch for debris and bugs that may be have surfaced in the flooding waters
Call a mitigation company if assistance is needed. They will come in with commercial grade fans and dehumidifiers. They will also remove and begin drying belongings as well as remove wet drywall, baseboards and flooring. Their service is normally covered by your claim
Contact your agent and file a claim
Do not throw anything away as the claims adjuster may need to inspect them.
Do not leave books, magazines or other colored items on the floor
Do not turn on ceiling fans if ceiling is wet and keep out of rooms where ceilings are sagging
Make a list of damaged property and take pictures to help the claims process along